About Us

Mission Statement

  Falcon Support Services seeks to promote the dignity of vulnerable people at all times by providing high quality, stable, supportive environments and accommodation during their transition to independence.  We endeavour to assist vulnerable people in developing the social and life skills necessary to plan and prepare for their futures and help them fully integrate into their local community.


1997 – The organisation started life as Loughborough Night Stop – As Part of the national Charity NightStop Linking vulnerable individuals to families for an emergency bed for the night and a meal and shower.

2001 – We operated a floating support service from our Meadow Lane office and became agents for East Midlands Housing to provide support at Park Road hostel and Marshalls Court flats.

2003 – We ceased to be part of NightStop as the organisation had changed drastically and Re- Registered as Charnwood Independent Action (CIYA).

2007 – Our young people’s service received an A rating by LCC Supporting People and we have continued to provide an A rated service to this day.

2007 – We created a bespoke project working with young unaccompanied asylum seekers.

2009 – Youth Shelter started working in partnership with Centrepoint

2010 – Due to the increasing amount of work being carried out outside of the Charnwood area, the charity changed its name to Youth Shelter.

2011 – Youth Shelter ran a Young Adults Group based on health and wellbeing activities on a Friday night, called Friday Night Life.

2012 (January) – Youth Shelter became the charities legal trading name.

2013 – A successful funding bid for Innovations Bursary, led to the development of Mo Wear, t-shirt printing workshops with the community

2013 – Youth Shelter was successful in tendering for a 28 bed hostel providing quick access accommodation to homeless people for North Leicestershire, an A rating was awarded for this service within the first 12 months of opening.

2014 – We developed Move on Mentors, a team of dedicated volunteers that run a weekly Community Drop In service from the Falcon Centre and provide support in the transition stage from leaving the Falcon Centre to their own accommodation.

2014 – Youth Shelter set up Eclectic Enterprises a Community Interest Company (CIC) as a drive for self-sufficiency. The main goals are to provide homeless people with quality business and work experience in a safe and supportive environment in order to remove barriers to further employment, make profits to reinvest in further improvements and expansion of the CIC and also generate funds for Youth Shelter.

2014 – We were successful in gaining funding from the Innovations Bursary and set up My Chance, creative workshops upcycling and recycling for disadvantaged members of the community.

2015 – Winner of the Employer Partnership Awards with RNIB College, Loughborough

2015 – In partnership with Eclectic Enterprises Loft, a premium vintage clothes shop was opened in the heart of Loughborough town Centre

2015 – The Falcon Centre joined the Housing Matters consortium and were successful in tendering for the Homelessness Accommodation and Support service for Leicestershire, providing 30 bed spaces to single homeless.

2015 – We were successful in gaining a contract for a pilot project with the Community Rehabilitation Company providing supported accommodation to ex-offenders.

2015 – Due to contract changes and our age eligibility criteria becoming over 18’s, Youth Shelter changed it’s legal charity name to Falcon Support Services.

2016 – Winner of Weston Charity Awards and Pilotlight Partner Charity

2016 – We were successful in gaining a contract with Charnwood Borough Council to provide supported accommodation to those believed to be owed a homeless duty

Important Documents

Falcon Support Services, Loughborough

Have a look at our Govenance & Annual Report.

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