Post: Hostel Night Worker / Warden
Hours of duty: 20.00 - 08.00 (48 hours per week - Waking Hours) on a 4 on 4 off rotating shift pattern
Salary: £10.18 per hour / £22,294.20 per annum
To apply for this role please send a CV and covering letter. Please make sure your cover letter clearly demonstrates your expertise and how you meet the role requirements. This should be a minimum of 500 words and not exceed 2 pages.
About Falcon Support Services
Falcon Support Services provides supported accommodation and community projects to those that are homeless, at risk of homelessness, or vulnerable in the community.
Our service helps vulnerable people by providing safe, secure accommodation in a positive learning environment. Our staff work alongside clients to help them develop their skills, so they can move away from homelessness to living independently and positively contribute to their community.
We believe that “where you are today does not define your tomorrow” and this is true in relation to our service users that use our service, our staff and our charity as a whole which has increased its bed spaces by 1200% in just 17 years, and now provides a whole spectrum of services for our service users journey; from rough sleeping to supported housing, move-on accommodation, and independence. Our approach is to never give up on inspiring change in vulnerable people
In this varied role, you will inspire and motivate service users to make positive choices and change their lives. You will provide informal support and recreational activities to our service users either one to one or in a group setting. As an assistant, you will support other team members in fulfilling their roles.
You must have a true passion and empathy for working with our service users along with a dedication to Falcon Support Services values and performance standards. You’ll really impress us with your ability to build relationships with service users and engage them in positive activities. You will be dedicated, positive, and proactive in your approach to work.
The role is challenging and rewarding, and we know that you will thrive here, with opportunities to learn, grow, and develop within Falcon Support Services.In this varied role, you will provide overnight waking cover to Falcon Support Services supported accommodation projects supporting vulnerable adults who may be experiencing a range of problems such as:
You will provide support and security service to residents and visitors including controlling access to the building and answering telephone calls, monitoring CCTV to identify any incidents and taking prompt and appropriate action. Undertaking frequent and regular patrols of the building to identify any antisocial behaviour (e.g. noise levels) and take appropriate action, as required.
You’ll really impress us with your ability to respond appropriately to any situation that arises during your shift, use your initiative and stay calm in an event of an emergency. Other responsibilities include providing clear and accurate records as well as actively engaging with residents and providing them with support and assistance during the night where required.
You must have a genuine interest in helping vulnerable people to make changes in their lives and an understanding of the types of issues that affect people that are homeless as well as a dedication to Falcon Support Services values and performance standards.
Falcon Support Services are prepared to train and support people who do not have relevant skills and experience but do have the right values, behaviours and attitudes.
Objectives of the post:
Main duties and responsibilities
We are seeking enthusiastic individuals that are extremely self-motivated and possess a “can do” attitude.
You will be required to demonstrate through your application how you meet the requirements of the role in the following areas:
What you can expect to get out of the role