Communications & Fundraising Officer

Job Description

Fundraising & Communications Officer

Job Title: Fundraising & Communications Officer

Location: Loughborough, Leicestershire

Responsible to: Fundraising and Communications Manager

Hours: Part-time (30 hours per week) Tuesday - Friday

Salary: £19,656 – £21,996 (£12.60 - £14.10ph)

BACKGROUND

Falcon Support Services are a charity providing supported accommodation and community projects to those that are homeless, at risk of homelessness or vulnerable across Leicestershire.

We are looking appoint an enthusiastic, self-motivated and proactive fundraiser who can demonstrate a real passion for fundraising and who can make a tangible contribution to increasing the charity’s funding position. You will be a good communicator who can lead on the charities external and internal communications.

OVERVIEW OF THE ROLE

Fundraising is an integral focus of income generation for the charity and this post will be responsible for delivering the Fundraising Strategy for the charity.

Communications is a key component of this role as the successful applicant will have the primary responsibility for delivering the charities’ Communications Strategy including its social media profile, publications and the production of its promotional materials.

MAIN DUTIES AND RESPONSIBILITIES

Communications

  • To develop and deliver the charities Communications Strategy
  • Represent the charity in a variety of settings including presentations and talks, exhibitions and events to inform potential supporters about the charity’s vision, mission and work
  • To manage Falcon Support Services website and social media sites, preparing relevant content for publication
  • Maintain, update and develop the charities website
  • Maintaining an asset library, case studies and research/evidence to promote our work
  • Responding to enquiries through Falcon Support Services digital sites
  • Writes and distributes press releases to print, radio and television and respond to media enquiries.
  • To send quarterly update newsletters to all external stakeholders
  • To develop a quarterly internal company newsletter
  • Assist in the internal communications throughout the charity, including disseminating the charities objectives, minute taking, organising full team meetings, away days, conferences
  • Run Communications campaigns to raise awareness of homelessness and our services
  • Work closely with the team to encourage greater uptake of the digital platform, physical activity and workshop programmes to improve access and connection with vulnerable adults from harder-to-reach communities.
  • Establish and maintain effective internal and external stakeholder relationships with regional and local press channels, as well as other communication agencies.
  • Update and support the creation of information and images on the website regularly.
  • Oversee marketing communications including promotional material and effective digital campaigns, and the weekly newsletter
  • To coordinate all aspects of print production, design, proofing and distribution of all publications, leaflets, brochures and publicity material.
  • Provide administrative support for all media, social media, website and press-related communications.
  • Provide administrative support for the activity and workshop programmes across the organisation, to promote, raise awareness and collect reporting data
  • Ensuring copyright, collating images and proofing for both print and digital promotional material.
  • Maintain and update a library of publications, reports, stories and promotional material to archive and showcase the organisational development and development of the digital platform.
  • Manage Google Analytics and social media reporting.

Fundraising

  • To develop and deliver the charities Fundraising Strategy
  • Raise funds for our cause and regularly meet or surpass fundraising targets
  • Support the planning and execution of fundraising events, community outreach initiatives, and awareness campaigns. Manage event logistics such as registration, volunteer coordination, and on-site support.
  • Ensuring our events are marketed effectively within and beyond the community.
  • Plan and manage innovative Community fundraising events and activities
  • Prepare materials for charitable events, such as fundraising envelopes/bid sheets/gift bags
  • Research and identify potential donors/corporate sponsorship to feed into the prospect pipeline
  • Develop and maintain a database of supporter, donors and potential funders.
  • You will be responsible for implementing a successful programme of fundraising from the corporate sector to an agreed annual target
  • To forge long-term mutually beneficial relationships with corporate supporters and raise funds towards the ongoing work of
  • Develop a stewardship journey for corporates and individual donors supporting the charity ensuring the smooth-running of communications and follow-ups with donors
  • Monitor progress and impact of fundraising drives
  • Coordinate, prepare and submit grant/trust applications for funding as agreed with the manager and in accordance with the charity’s mission and strategic plan.
  • In the case of grant funding ensure that monitoring and evaluation processes are embedded across the organisation, ensuring that all grant conditions are met. To support Managers with project evaluation and the completion of end of project reports.
  • Contribute to the Fundraising Sub-Committee

General

  • To develop team spirit and co-operative working across all teams, internal and external.
  • To undertake any such additional duties that are reasonably commensurate with the level of this post.
  • Perform administrative tasks related to communications and event planning, such as maintaining records, tracking metrics, and preparing reports. Ensure efficient organisation and documentation of communications and event-related activities.
  • To undertake/attend any training and/or meetings as required by the job role.
  • To promote a positive image of the Falcon Support Services and the service, working as part of an integrated team.
  • Ensure all aspects of the Group Equality and Diversity and Health and Safety policies are implemented effectively.
  • Every employee has a responsibility to ensure that their work complies with the Financial Regulations of the charity.
  • Due to the nature of work, this post is exempt from the Rehabilitation of Offenders Act 1974 and will therefore require you to disclose all criminal convictions and comply with a Criminal Records Bureau check.
  • To develop Falcon Support Services commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
  • All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.
  • This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post. It will be reviewed periodically to take into account changes and developments in service requirements. Any changes will be discussed fully with the jobholder.

PERSON SPECIFICATION

Essential/

Desirable

Experience and Knowledge

  • Demonstrable experience in fundraising and/or communications
  • Understanding of marketing
  • Experience of charity fundraising over a range of methods
  • Experience/knowledge of grant/trust applications
  • Proven successful experience in corporate fundraising or a sales environment generating significant income
  • Have excellent relationship building skills and a track record in creating mutually beneficial partnerships within the corporate sector
  • Experience of organising and co-ordinating events
  • Experience of working with internal and external stakeholders in a collaborative way
  • Experience of using wide range of communication methods including web-based work including website maintenance, development and social media
  • An understanding of storytelling that inspires action

E

D

D

D

D

D

D

E

D

D

Skills

  • Good IT skills with a range of IT packages
  • A good communicator with the ability to build relationships with a variety of people
  • High level of analytical and written skill – fluent in written and spoken English with strong presentation and persuasion skills
  • Able to work to targets, plans and budgets
  • Ability to plan and manage own time and work load
  • Ability to network
  • Excellent presentation skills

E

E

E

E

E

E

E

  • Holds a relevant professional qualification - IOF/CIM - or working towards

D

Other

  • Understanding and commitment to Equality and Diversity
  • Holds a Full UK Driving Licence
  • Has access to a vehicle for business purposes
  • Has or willing to obtain business car insurance cover
  • Willingness to work occasional evenings and weekends as required
  • Commitment to the work of Falcon Support Services

E

E

E

E

E

Help us support the local community in Leicestershire

Donate

Sign-up to hear about the people we help and how you can support us

Falcon Support Services is a Registered Charity

Charity number: 1103101. Company number: 04177320