Street Recovery Worker

Position: Street Recovery Worker

Location: Charnwood

Hours of duty: 12 hours per week

• Monday – 6am-10am
• Thursday 6pm-10pm
• Saturday 11am-3pm

Salary: £11.95 per hour

Contract Type: Fixed term until April 2024

About us:

Falcon Support Services provides supported accommodation and community projects to those that are homeless, at risk of homelessness, or vulnerable in the community.

Our service helps vulnerable people by providing safe and secure accommodation with our staff working alongside clients to help them develop their skills, so they can move away from homelessness to living independently and positively contribute to their community.

Role Purpose:

The purpose of the Street Recovery Team role is to support those in active addiction on their journey, with the overall aim of empowering them to make positive lifestyle decisions.

The post will work on and off site travelling around Charnwood on foot or in your car and identify anyone struggling with their addiction. You will offer harm reduction services which would include needle exchange to prevent blood-borne viruses through unsafe drug use. You would also offer support with referrals, a safe place to attend during the day, signposting to other services and support in accessing mutual aid groups locally.

Main Responsibilities:

General

• To work in line with Falcon Support Services policies, procedures, values, and performance standards to assist in fulfilling the charities mission and Business Strategy.
• To work cooperatively with other members of the team including volunteers, constructively contributing to team meetings, attending relevant training and assisting with the smooth running of the service
• Ensure all aspects of the Group Equality and Diversity and Health and Safety policies are implemented effectively.
• To develop Falcon Support Services commitment to equal opportunities and to promote nondiscriminatory practices in all aspects of work undertaken.
• This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post.
• Every employee has a responsibility to ensure that their work complies with the Financial Regulations of the charity.
• Due to the nature of work, this post is exempt from the Rehabilitation of Offenders Act 1974 and will therefore require you to disclose all criminal convictions and comply with a Criminal Records Bureau check.
• All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.
• To hold a valid UK driving license.
• To familiarise yourself with the Outreach risk assessment.

Administration

• Administration Duties, including maintaining precise and accurate documentation in line with Falcon Support Services recording and reporting procedures.
• To effectively use IT systems and personal files to record and input information relevant to each individual client and to ensure this information is accurate and up to date.

• To assist in the development and implementation of procedures and codes of working practice to form part of a comprehensive quality approach to service delivery.

• This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post. It will be reviewed periodically to take into account changes and developments in service requirements. Any changes will be discussed fully with the jobholder.

Compliance / Health & Safety

Every employee has a responsibility to ensure that their work complies with the Financial Regulations of the charity.

Due to the nature of work, this post is exempt from the Rehabilitation of Offenders Act 1974 and will therefore require you to disclose all criminal convictions and comply with a DBS check.

To develop Falcon Support Services commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.

All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.

This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post, such additional duties may be undertaken which are reasonably commensurate with the level of the post. It will be reviewed periodically to consider changes and developments in service requirements. Any changes will be discussed fully with the jobholder.

People

• To work with clients on identified support needs, empowering clients to make positive changes and informed choices in moving forward.
• Provide one-to-one support with form filling and accessing support relating to health, addictions, housing or finances. Appropriately utilizing local partner agencies through referrals and signposting.

• To ensure that behaviour of service users is appropriate, and address any problems arising from this requirement.

• To be alert to the health and well-being of all clients, effectively implementing Risk Assessments and Support Packages and reporting any concerns to the Community Manager.

Knowledge, Experience & Skills:

Experience working on your own initiative to deliver a high-quality service

The ability to work proactively and with limited direct supervision

Strong time management and organisational skills

Experience in managing staff or volunteers

Experience of risk, safeguarding vulnerable adults and professional boundaries issues

A genuine commitment to equal opportunities

A positive approach to personal development

A proven experience working in a similar role/industry

Appropriate literacy, IT, and numeracy skills standards sufficient to fulfil the requirements of the job description

Clear communications skills, both in oral and written form

Ability to work flexible hours including weekends

Qualifications:

Falcon Support Services are equipped to train and support people who do not have relevant skills and experience but do have the right values, behaviours, and attitudes.

Mandatory Requirements:

• Must be over the age of 18
• Willingness to undergo a satisfactory enhanced DBS check
• Have access to a vehicle for business purposes
• Hold a valid driving licence
• Have business car insurance