Tenancy Support Services

Our Tenancy Support service is run in partnership with Nottingham Community Housing Association as part of the Housing Matters consortium.

Support is given in a person-centred way, through individual and outreach support for those in a tenancy who are struggling to maintain their accommodation, at risk of becoming homeless or previously homeless.

We deliver support services to tenants in their own homes by offering one-to-one support and guidance including:

• Setting up and maintaining a tenancy
• Developing domestic or life skills
• Advice on issues affecting your tenancy
• Benefit claims and managing your own finances
• Accessing health care and specialist services
• Advice on how to deal with official letters
• Support in completing essential forms
• Coaching you in making phone calls
• Support with accessing healthcare and reducing health inequalities
• Accessing education, employment, volunteering
• Advice on repairs and home maintenance
• Reducing substance misuse issues
• Improving mental health
• Support engaging with local community resources
• Signposting and advocacy

Eligibility Criteria for Tenancy Support

• Single, couples or families
• Aged 18 years or over
• Tenancy in Leicestershire

Telephone: 01509 642382

Email: referralhub@falconsupportservices.org.uk for further assistance.