Falcon Support Services is a Registered Charity
Charity number: 1103101. Company number: 04177320
Position Title: Weekend Support Assistant
Location: Loughborough
Hours of duty: Rotating 12-hour shift pattern, bi-weekly Saturday and Sundays 08:00 – 20:00
Salary: £12.00 per hour £7,508.59 per annum
Contract type: Permanent
To apply for this role please send a CV and covering letter to charlotte.smith@falconsupportservices.org.uk. Please make sure your covering letter clearly demonstrates your expertise and how you meet the role requirements. This should be a minimum of 500 words and not exceed 2 pages.
About us:
Falcon Support Services provides supported accommodation and community projects to those that are homeless, at risk of homelessness, or vulnerable in the community.
Our service helps vulnerable people by providing safe and secure accommodation with our staff working alongside clients to help them develop their skills, so they can move away from homelessness to living independently and positively contribute to their community.
To apply for this role please send a CV and covering letter to charlotte.smith@falconsupportservices.org.uk. Please make sure your covering letter clearly demonstrates your expertise and how you meet the role requirements. This should be a minimum of 500 words and not exceed 2 pages.
Role Purpose:
Providing support to the organisation's residents, alongside their Support Worker, this role will be empowering the service users to make positive changes and informed choices.
The role is challenging and rewarding with opportunities to learn, grow, and develop within Falcon Support Services. In this varied role, you will:
You must have a genuine interest in helping people to make changes in their lives and an understanding of the types of issues that affect those that are homeless, as well as a dedication to Falcon Support Services values and performance standards.
Falcon Support Services are equipped to train and support people who do not have relevant skills and experience but do have the right values, behaviours, and attitudes.
Main responsibilities:
General
To assist with the daily operations of the project ensuring services are delivered efficiently.
To work with staff and clients to develop and follow clients support plans. This will include liaising with outside agencies for the benefit of the client.
To provide appropriate advice on current applications for homeless assistance, council accommodation and housing association accommodation.
To be alert to the health and wellbeing of all clients, reporting any concerns to the Accommodation Manager and/or appropriate agencies
To undertake/attend any training and/or meetings as required by the job role.
To promote a positive image of Falcon Support Services, working as part of an integrated team.
Administration
To be responsible for the development, and implementation of procedures and codes of working practice to form part of a comprehensive quality approach to service delivery.
Compliance / Health and Safety
To adhere to all of Falcon Support Services policies and procedures as well as any specific local procedures.
Report concerns appropriately, such as adult and child safeguarding issues and substantial risk.
To ensure that routine inspection of the premises is carried out and to reporting any damages, property maintenance issues, repairs and H&S to the Accommodation Manager or Maintenance.
Where appropriate, to ensure that the terms of license agreements are adhered to and address any problems arising from this requirement.
To ensure that all required documentation is completed and actioned for new clients moving into the project in particular housing benefit applications/risk assessments/ needs assessments
Every employee has a responsibility to ensure that their work complies with the Financial Regulations of the charity.
Due to the nature of work, this post is exempt from the Rehabilitation of Offenders Act 1974 and will therefore require you to disclose all criminal convictions and comply with a Criminal Records Bureau check.
To develop Falcon Support Services commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.
People
To work co-operatively with other members of the team, constructively contributing to team meetings, covering office duty, and assisting with the smooth running of the service.
Show willingness to assist and cover for colleagues when they are absent.
Mentor and support students and/or volunteers in the service.
To effectively work with a range of multi-disciplinary partners, support providers and funders in both the statutory and voluntary sector.
This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post, such additional duties may be undertaken which are reasonably commensurate with the level of post. It will be reviewed periodically to consider changes and developments in service requirements. Any changes will be discussed fully with the jobholder.
Knowledge, Experience & Skills:
Mandatory Requirements:
Why Work for us:
Falcon Support Services is a Registered Charity
Charity number: 1103101. Company number: 04177320
